1. Shipping Methods:
We offer various shipping options to meet your needs, including standard, expedited, and express shipping. The available methods may vary based on your location.

2. Processing Time:
Orders are typically processed within 1-3 business days. Once your order is processed, you will receive a confirmation email with tracking information.

3. Shipping Rates:
Shipping rates are calculated based on the weight of the package and the delivery location. You can view the shipping costs at checkout before finalizing your purchase.

4. Delivery Times:
– Standard Shipping:* 5-7 business days
– Expedited Shipping:* 2-3 business days
– Express Shipping:* 1-2 business days

Please note that delivery times may vary based on the carrier and your location.

5. International Shipping:
We offer international shipping to selected countries. Additional customs fees or import duties may apply, and these are the responsibility of the customer.

6. Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment.

7. Lost or Damaged Items:
If your order is lost or damaged during shipping, please contact our customer service team within 7 days of receiving your order. We will assist you in resolving the issue.

8. Returns and Exchanges:
Due to the nature of our products, we do not accept returns on opened perfumes. However, if you receive a defective or incorrect item, please reach out to us within 30 days for a possible exchange.

9. Customer Service:
If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team via email or phone.

10. Policy Updates:
We reserve the right to update this shipping policy at any time. Customers will be notified of any significant changes.

Thank you for choosing our oud perfumes! We appreciate your business and are committed to providing a seamless shopping experience.